Shipping policy

SHIPPING POLICY

At CUORE, every order is handled with the same care and intention that goes into each piece we carry. Please review the details below before placing your order.

Order Processing All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery We offer standard shipping (5–7 business days) on all domestic orders. Complimentary standard shipping is available on orders of $150 or more. Orders below $150 are subject to a standard shipping fee calculated at checkout.

Free Shipping Free standard shipping is automatically applied at checkout on qualifying orders of $150 USD or more.

International Sourcing & Transit Some CUORE pieces are sourced from international suppliers and ship from overseas before being handed off to a domestic carrier within the U.S. For these orders, your item will first transit to a U.S. arrival facility (such as JFK) before being picked up by a local carrier. This international leg is not reflected in domestic tracking.

Order Tracking Once your order has been picked up by the domestic carrier, you will receive an email with your tracking number. Please allow 3–7 business days after your shipment confirmation for tracking information to become active, as some orders require additional transit time through our international fulfillment network. Tracking updates are processed on business days only, excluding weekends and holidays.

Return Shipping Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as CUORE is not responsible for lost or undelivered returns.

Questions? For any shipping inquiries, please contact us at orders@cuorehaus.com

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